Help Center
Last updated: March 20, 2026
How can we help you?
Find answers to common questions, browse our documentation, or contact our support team for personalized assistance.
Contact Us
Frequently Asked Questions
Getting Started
How do I set up FlyOver.direct for my calls?
Download our app, create an account, and enable call translation in settings. FlyOver.direct works automatically with WhatsApp, FaceTime, and other supported platforms.
Which platforms are supported?
We support WhatsApp, FaceTime, Zoom, Microsoft Teams, Google Meet, Slack, Discord, Telegram, and regular phone calls.
Do both parties need the app?
No! Only one person needs FlyOver.direct installed. The translation happens seamlessly for both parties.
Languages
How many languages are supported?
FlyOver.direct supports over 100 languages and dialects, including regional variants and accents.
How accurate are the translations?
Our AI-powered translation achieves 98%+ accuracy for most language pairs, with continuous improvements through machine learning.
Can it handle technical or industry-specific terms?
Yes! You can add custom vocabularies for specialized terminology in medical, legal, technical, and other fields.
Privacy & Security
Is my conversation data stored?
No. Voice data is processed in real-time and immediately deleted. We never store your conversations.
Is the translation encrypted?
Yes, all voice data is protected with end-to-end AES-256 encryption throughout the translation process.
Is FlyOver.direct GDPR compliant?
Yes, we are fully compliant with GDPR, CCPA, PIPL, and other major data protection regulations worldwide.
Billing & Plans
Is there a free trial?
Yes! New users get 60 minutes of free translation to try the service with no credit card required.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, Google Pay, and bank transfers for enterprise accounts.
Can I cancel anytime?
Absolutely. You can cancel your subscription at any time with no cancellation fees.
Technical Issues
The translation has a delay. How can I fix this?
Ensure you have a stable internet connection (4G/5G or WiFi). Translation latency is typically under 500ms with good connectivity.
The app isn't detecting my voice correctly.
Check your microphone permissions in device settings. Speak clearly and reduce background noise for best results.
Translation quality seems poor for my language.
Contact support with examples. We continuously improve our models and prioritize user feedback.